Refund policy

All sales are final - no refunds. Please email us at customercare@enterelisium.com or use the contact page on our website for any questions, comments, or concerns regarding your order.

𝐋𝐨𝐬𝐭 𝐏𝐚𝐜𝐤𝐚𝐠𝐞𝐬: We are not responsible for lost, stolen, or damaged packages. The buyer commits to full responsibility when purchasing. Please contact USPS, or your local Postal Carrier to locate your package, and or file a lost package report.

𝐈𝐧𝐜𝐨𝐫𝐫𝐞𝐜𝐭 𝐀𝐝𝐝𝐫𝐞𝐬𝐬𝐞𝐬: Elisium is NOT responsible for incorrect addresses. If the buyer's package is returned to us due to an incorrect address, the buyer is fully responsible to cover the cost to reship the package to our physical address at 4912 Farrier Ct, Grand Prairie Texas 75052